What Does it Take for Practitioners to Use Data to Change Behavior in Collective Impact?

Jeff Raderstrong, JaNay Queen Nazaire


The use of data to track and manage progress is critical to a collective impact initiative achieving results or understanding impact. Yet, little research has been done to determine how collective impact practitioners can effectively use data. This article—including a literature review, semi-structured interviews with experts on performance management and collective impact, as well as Living Cities’ experience with over 70 collective impact initiatives—outlines five steps for practitioners to grow their initiative’s capacity to use data: Agree on the Data; Find the Data; Present the Data; Discuss and Learn from the Data; Change Behavior and Share Responsibility.


community change; continuous improvement; cross-sector partnerships; database management

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DOI: http://dx.doi.org/10.18060/21742

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