Moving Toward a Collective Impact Effort: The Volunteer Program Assessment
Volunteers are essential to the operation of many nonprofits, but some experience challenges in retaining their volunteer workforce. The Volunteer Program Assessment (VPA) seeks to address this issue by helping organizations to identify strengths, growth areas, and recommendations for improving volunteer experiences. To maximize the effectiveness of VPA’s mission, the organization is moving toward a collective impact (CI) approach. Although not developed as a CI effort, the program currently exemplifies many of its characteristics, which have been instrumental in expanding reach to more organizations. We examine VPA’s alignment with collective impact and outline how VPA will continue to improve efforts.
Corporation for National and Community Service. (2016). Research: Overview statistics. Retrieved from https://www.nationalservice.gov/vcla/research
Davis, M. H., Hall, J. A., & Meyer, M. (2003). The first year: Influences on the satisfaction, involvement, and persistence of new community volunteers. Personality and Social Psychology Bulletin, 29(2), 248-260. https://doi.org/10.1177/0146167202239050
Edmondson, J., & Santhosh-Kumar, P. (2017). It’s about results at scale, not collective impact. Stanford Social Innovation Review – Solutions – Collaboration. Retrieved from https://ssir.org/articles/entry/its_about_results_at_scale_not_collective_impact
Eisner, D., Grimm, Robert T., Jr, Maynard, S., & Washburn, S. (2009). The new volunteer workforce. Stanford Social Innovation Review, 7, 32-37. Retrieved from https://search-proquest-com.leo.lib.unomaha.edu/docview/217170729?accountid=14692
Flood, J., Minkler, M., Lavery, S., Estrada, J., & Falbe, J. (2015). The collective impact model and its potential for health promotion: Overview and case study of a healthy retail initiative in San Francisco. Health Education and Behavior, 42(5), 1-15. https://doi.org/10.1177/1090198115577372
Fulbright-Anderson, K., Auspos, P., & Anderson, A. (2001). Community involvement in partnerships with educational institutions, medical centers, and utility companies. Aspen, CO: Annie E. Casey Foundation.
Hanleybrown, F., Kania, J., & Kramer, M. (2012, January 26). Channeling change: Making collective impact work. Stanford Social Innovation Review, 20(1). Retrieved from http://ssir.org/articles/entry/channeling_change_making_ collective_impact_work.
Kania, J., Hanleybrown, F., & Splansky Juster, J. (2014). Essential mindset shifts for collective impact. Stanford Social Innovation Review 12 (4), 2-5. Retrieved from https://ssir.org/articles/entry/essential_mindset_shifts_for_collective_impact
Kania, J., & Kramer, M. (2011). Collective Impact. Stanford Social Innovation Review 9, (1), 36-41. Retrieved from https://ssir.org/articles/entry/collective_impact
Nonprofit Association of the Midlands (n.d.). Retrieved from http://www.nonprofitam.org/? page=MissionValues.
Olien, J. L., Dunn, A, M., Lopina, E. C., & Rogelberg, S. G. (2014). Outreach to nonprofit volunteer programs: Opportunity for impact, improving graduate education, and an invitation to become a part of the Volunteer Program Assessment. The Industrial Organizational Psychologist 51 (4), 51-60. Retrieved from http://www.siop.org/tip/april14/olien.pdf
Parkhurst, M., & Preskill, H. (2014). Learning in action: Evaluating collective impact. Stanford Social Innovation Review 12 (4), 17-19. Retrieved from https://ssir.org/articles/entry/learning_in_action_evaluating_collective_impact
Points of Light: What We Do for Nonprofits (2017). Retrieved from http://www.pointsoflight.org /for-nonprofits
Prange, K., Allen, J. A., & Reiter-Palmon, R. (2016). Collective impact versus collaboration: Sides of the same coin OR different phenomenon? Metropolitan Universities, 27(1), 86-96. Retrieved from https://journals.iupui.edu/index.php/muj/article/view/21119
Scales, P. C., Roehlkepartain, E. C., Neal, M., Kielsmeier, J. C., & Benson, P. L. (2006). Reducing academic achievement gaps: The role of community service and service-learning. Journal of Experiential Education, 29(1), 38-60. https://doi.org/10.1177/105382590602900105
Turner, S., Merchant, K., Kania, J., & Martin, E. (2012). Understanding the value of backbone organizations in collective impact: Part 1. Stanford Social Innovation Review – Solutions – Collaboration. Retrieved from https://ssir.org/articles/entry/understanding_the_value_of_ backbone_ organizations_in_collective_impact_1.
Urban Institute. (2004). Volunteer management capacity in America’s charities and congregations: A briefing report. Washington, D.C.: The Urban Institute. Retrieved from http://webarchive.urban.org/UploadedPDF/410963_VolunteerManagment.pdf