Vol 26, No 4 (2007)

 

Full Issue

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Table of Contents

Front Matter

Title Page, Table of Contents
 
PDF

Articles

Acknowledgments
Sara Laughlin
PDF
1
The Continuous Improvement Journey
Ray Wilson, Sara Laughlin
PDF
2-5
Operational Definitions
Ray Wilson, Sara Laughlin
PDF
6-8
Getting Feedback by Surveying Residents: LaPorte County Public Library Conducts a Community Survey
Judy Hamilton
PDF
9-16
Secret Shopping at the Monroe County Public Library
Steven M. Backs, Tim Kinder
PDF
17-19
Community Assessment and Engagement in a College Library
Lizabeth Chabot
PDF
20-22
Getting Better Every Day: High School Students Use Continuous Improvement Tools
Lori Vandeventer
PDF
23-25
Library Web Site Assessment: From Focus Groups to Pareto Charts
Donna J. Davidoff, Lisa A. Forrest
PDF
26-28
Mission Statement-Do We Have One?
Jenny Draper
PDF
29-31
Constancy of Purpose, As Learned and Used in One Indiana Public Library
Mary Hall
PDF
32-33
A Dynamic Community Destination
Bill Bolte
PDF
34-36
Process Analysis and Standardization: The Road to Strategic Planning Success
David Keeber
PDF
37-42
One Good Thing Leads to Another
Diane Moore
PDF
43-44
Improving the Employee Software Training Process
Billie Clements
PDF
45-48
The Application of Process Mastering Techniques to a Library Instruction Classroom
Stephan J. Macaluso
PDF
49-56
Planning and Implementing Education and Training Event: Rapid Cycle Improvement
Jean Currie, Nora Hardy
PDF
57-58
Preparing an Item for Circulation While Streamlining the Workflow Between the Acquisitions and Cataloging Offices
Muriel Godbout
PDF
59-67
Trocaire College/Rachel R. Savarino Library: "Process New Items"
Judith Schwartz, Mary Miller, Erna Tominicb, Janet Guda
PDF
68-69
Beyond Imagining Change: One Interlibrary Loan Department's Utilization of Continuous Assessment/Continuous Improvement
Michelle Parry
PDF
70-76
Sustaining Library-Wide Improvement
Sally Stegner
PDF
77-79
The Best Known Way
Mary Kempfer
PDF
80-84
Fits and Starts: SUNY Cobleskill's Continuous Improvement Journey
April Davies, Nancy Van Deusen
PDF
85-87
Discussion Questions
Indiana Libraries
88

Back Matter

Submission Guidelines, Forthcoming Issues
 
PDF
89-92


ISSN: 2164-0475