Classroom Communication and National Crises: Student Information Needs in the Aftermath of the 2001 Terrorist Attacks on the United States

  • Robert R. Ulmer University of Arkansas at Little Rock
Keywords: Higher Education, Student Information Needs, National Crises


Little is known about students' reactions to their university's attempt to manage their informational and emotional needs during a time of national crisis. A survey of students immediately following the 2001 terrorist attacks on the United States found that students wanted the university to stay open and function as a place for sense making regarding the national crisis.