Classroom Communication and National Crises: Student Information Needs in the Aftermath of the 2001 Terrorist Attacks on the United States

Abstract

Little is known about students' reactions to their university's attempt to manage their informational and emotional needs during a time of national crisis. A survey of students immediately following the 2001 terrorist attacks on the United States found that students wanted the university to stay open and function as a place for sense making regarding the national crisis.