Facilitating Co-Design through Feedback Loops
DOI:
https://doi.org/10.18060/29421Keywords:
co-design, feedback loops, community-university partnerships, third space, user testing, strategic planningAbstract
Community-Campus Partnerships for Health (CCPH) provides nuanced and skilled facilitation to support the third space of community-university partnerships to manage power dynamics and co-create collaborative spaces for productive conversation and problem-solving. CCPH positions the community as the first space, academia as the second space, and the partnership between the two as the third space to advance the partnership. Two case studies explore feedback loops as the generative, reflective, and cyclical mechanism that operates the third space. Feedback loops function differently depending on the context of the partnership dynamic, and these case studies describe feedback loops as responsiveness training to create a trustworthy webinar series, and as strategic planning to guide the development of a university-funded training series. In community-university partnerships, feedback loops can be used to disrupt dominant processes of meaning- and knowledge-making by redefining power dynamics in cross-sector partnerships, enacting diverse ways of knowing and being, modeling collaborative practice and transparent communication, and acknowledging that feedback loops function within their environments.
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