Measuring Community- University Partnerships across a Complex Research University: Lessons and Findings from a Pilot Enterprise Data Collection Mechanism


  • Valerie L. Holton Virginia Commonwealth University
  • Jennifer F. Jettner Virginia Commonwealth University
  • Kathleen K. Shaw Virginia Commonwealth University


Higher Education, Tracking Partnerships, Institutional Data


As universities institutionalize a public mission, they seek strategies and opportunities to more deeply involve external stakeholders in all aspects of their work: teaching, research, and service. These partnerships support universities in their efforts to generate new knowledge, educate the citizenry, and to improve the well-being of communities. This case study reviews the development and implementation of a pilot enterprise data collection process to identify and describe partnerships across a large, complex, urban research university. It highlights findings from the pilot, how the information has been used, and recommendations for systematic data collection efforts.